I haven't dealt with every kiteco out there by any means, but a few now.
So far, I could not have asked for more from EPIC. Under-promise and over-deliver is my motto and it seems to be theirs as well. Prompt, polite email responses to technical and other questions. Timely notices about shipping and delivery and a most importantly (after other experiences in recent years); product delivered as projected and promised. No excuses or stories.
I realize that they may not be the only company out there that behave like this but count them among the ones that do.
p.s. And yes I'm affiliated and glad to say I am.
So far, I could not have asked for more from EPIC. Under-promise and over-deliver is my motto and it seems to be theirs as well. Prompt, polite email responses to technical and other questions. Timely notices about shipping and delivery and a most importantly (after other experiences in recent years); product delivered as projected and promised. No excuses or stories.
I realize that they may not be the only company out there that behave like this but count them among the ones that do.
p.s. And yes I'm affiliated and glad to say I am.
To read more of what people are saying go to:
http://www.kiteforum.com/viewtopic.php?f=1&t=2360987