Sunday, November 3, 2013

Lecdanial comments on service

I am using Epic kites since the beginning. And, since the beginning, i have an awsome service. Dimitri answers my mails almost within an hour afer receiving.

This week,i sent him 2 bars to fit them with his new 4G chicken loop and it is already ready.And in addition, he sent me a video of what he did!!!

So, even if his kites weren't the best ones i got till now, i would continue with Epic for that fantastic customer service and his friendly approach..

Great work Dimitri.