Good call on customer support! I purchased a used EPIC online and love it! It came with an incomplete bar system and Dimitri hooked me up with a great deal on a new, complete system. I was so impressed with how I was handled(being a used kite and all) that I purchased another. I said it before, Dimitri has his hand on the pulse of the market better than anyone else I have seen. With customer service like this, I will always see if EPIC has the kite I need before I shop elsewhere. So far, they have!
Cheers!
