Hands down as a kite company epic kites has the best customer service.
I'm just a customer of epic kites. I've had Cabrinha and Starkites. I'm not what so ever downing any other brand, I'm sure all other brands are good as well, I'm just speaking from a customer stand. If you ever need anything for your kite to get you back in the water asap and Dimitri does not have it, he will take it off his own personal kites to help get you back out. Plus as any kiter knows some times it a pain t find parts and being epic is a NC local there's always parts nearby. Let me note now I do not side for them nor do I receive anything from epic. I'm just another satisfied customer that works a 7-3 job at norfolk southern in va and I kite in nc.
I'm just a customer of epic kites. I've had Cabrinha and Starkites. I'm not what so ever downing any other brand, I'm sure all other brands are good as well, I'm just speaking from a customer stand. If you ever need anything for your kite to get you back in the water asap and Dimitri does not have it, he will take it off his own personal kites to help get you back out. Plus as any kiter knows some times it a pain t find parts and being epic is a NC local there's always parts nearby. Let me note now I do not side for them nor do I receive anything from epic. I'm just another satisfied customer that works a 7-3 job at norfolk southern in va and I kite in nc.