Monday, March 17, 2014

Epic kites review from fastrider

Hands down as a kite company epic kites has the best customer service.
I'm just a customer of epic kites. I've had Cabrinha and Starkites. I'm not what so ever downing any other brand, I'm sure all other brands are good as well, I'm just speaking from a customer stand. If you ever need anything for your kite to get you back in the water asap and Dimitri does not have it, he will take it off his own personal kites to help get you back out. Plus as any kiter knows some times it a pain t find parts and being epic is a NC local there's always parts nearby. Let me note now I do not side for them nor do I receive anything from epic. I'm just another satisfied customer that works a 7-3 job at norfolk southern in va and I kite in nc.

 

Wednesday, February 19, 2014

Testing the Surf 5M

TESTING THE SURF 5M

Thanks for organising such a fab-u-lous event.

My first Frozen Blast was something to cherish.  Sun shone, plenty of kites flew and double overhead waves were waiting at the back, calling loud.... it couldn't have been a better invite.

I am still stoked to be riding in mid feb, all winter in fact, thanks to Tim Nunn at Lunasurf wetsuits.  Every sesh, i feel like a hound out of the blocks on a warm summers evening.  On his JANGA suit, every winter's day has been tropical.  Only Artic, hardcore, icebergs surfers know what i mean, check his site at www.lunasurf.com and get in touch with him. No more excuses, keep pushing and ride more winter waves.

After a rocking start on my 6m RRD Religion, wind gusting 35-25knts for a solid hour, with proper Welsh (intimidating) waves at the back i was just getting dialled to this unfamiliar terrain.  Having observed the Wavemaster champion tackle his own local spot, i got the gist quick in how to confront his heavy soldiers.  Alone at the back, one wave after the other, I was starting to enjoy my strapless dares on his brown water, heavy munchers.   Ride after ride, i begun to unlock the spot and as im warming up, scoring some heavy drops, one bottom turn and charge to the lip, again and again.  But soon, the wind begun to recede and I found myself underpowered on a still growing swell.  Shitoooo, i do not like the feeling of being chased by breaking mountains without power on my kite.  Anyone who rides big lumps knows that timing is everything and under-powered riding is like trying to extinguish a forest fire with a toy water gun....

Time to come out and pump my 9m Religion, wind now dropped to 25-15knts, waves at the back still pumping, head and a half to double overhead and fierce.

As i came to land my kite, Champ Mark screams to me:  'Ed take this out, the range is huge' and hand me over a new 2014- 5.5m Surf Epic kite, pretty little thing but a 5.5mts? You must be joking? i need a 9m. But if the Wavemaster insist, who am i to refuse the local hospitality?

First tack, Boom, out quick, charged thru the white water with speed and found myself at the back fairly prompt. Wow... Kite was noble, fast, alert, reactive and very forgiving as im crossing bigger and bigger froth, strapless i do not want a demanding kite, i have enough on my plate trying to ollie the incoming waves.... sweet, i maid it out without thinking about the kite, a good start.

As I rode back towards the beach, i begun to give some thought to the cute looking thing in the sky, not bad.  Last November, courtesy or Rou Chatter (editor iKsurf mag) i rode a 2014 Best Cabo 7m, on 25knts, head high waves and found it grunty, demanding, ever so present. A kind of egotistical, high maintenance girlfriend, very unlike the Epic Surf.

The kite pivoted beautifully on its wingtip, tick, ironed the gust like a good wave kite should, bouncing off the bar, not yanking, double tick. Bar had plenty of feel and feedback.  You could fly this kite with your eyes shut, fun to fly and generated plenty of speed when i pushed it.  Should be good in higher wind, i though but im still going fast on  a decreasing wind and heavy swell. Wind was light and i was still riding, on a 5.5.... mmm....mental.

I dropped on a long wave, pushed the bar up and rode it all the way to shore,  few face turns, roundhouses, just having fun, Tom Cruise mode.

Second tack out was a different affair, the white water bigger, harder to cross. Waves leaving no room for strapless water rats, getting out an impossible ask.  Closing out in long sections, i found myself drifting downwind for a long time looking for the smallest of openings.  Wind dropping, i was very far from where we started without my passport.  On a couple of gust, i managed to pump up enough courage and speed to jump a few incoming waves and found myself at the back again, thank god...waves still big but again, not much power in the kite and speed to charge.  Slowly, in one endless long tack, i made back to the Blast Camp, phew...

Still hunting at the back, mmm.... not much wind and this cute kite still taking me upwind.... mmmm... how the f***k is this possible? Now, i was still at the back and i had plenty of waves to choose from, time to charge.  Dropped on a beauty head high, bottom turned but as i pulled in the bar back, to iniciate my toeside climb to the lip, the cute 5.5 begun to stall, no juice, a lull, wind must have been gone to early teens, perhaps too low to demand soooo much, still I rode the wave and lined up myself for another one.

Same move, choose a lump, drop, bottom turn, start the charge up, pull the bar down.... oh noooo, no wind to take me up, grabbed centre lines and recover a falling kite. I had ridden all the wind out of the kite, well i do not think there was more than 18 to 14knts to work with and perhaps too much to ask from this cute 5.5m surf kite.

So, id like to think that i was kissed by a pretty girl that gave me all she had, but promises much, much more.  I had a date on her lowest range on heavy swell and happily survived.  My beloved 6m RRd couldn't give me another hour and i doubt any other high wind, small wave kite could have given me more.

Like a good snog on a first date, the promise of more to come entices the dreams.

Thanks for letting me taste sweet lips,

I want more!

Thursday, November 7, 2013

Frenchie's Honest Opinion

Here is my experience with Epic Kites, take it as it is, with absolutely no hidden agenda:

Last night, I flicked Dimitri an email to get his objective / un-biaised view on the main differences between the Fat Lady and Infinity v3.
I have seen the FL and Infinity v3 in action at the same time but with my intermediate level, could not tell the difference, especially in terms of performance.
I emailed the man as I saw in a post that Dimitri also tried the Fat Lady, and also because there is not much other literature, comparisons on kiteboarding forums. I asked him for a genuine favour in taking his Epic kites hat off and give me a honest feedback.
Surprisingly, he gave me his phone number (quicker over a phone chat) and I called him ... to realize he speaks French as fluently as I do ... how funny.

Anyways, we had a good chat and I am now clearer on the main features / differences of the 2 kites. We also talked about the level of warranty and support offered by Epic Kites and what to expect from a 'family & friends' business.
Dimitri also gave me valuable tips to make my Infinity v3 demo time as enjoyable as possible (I have next to no experience in light wind conditions).

Bottom line is really the fact that Dimitri takes the time to speak to his (potential) customers and genuinely answer questions. He shows a great deal of flexibility and is highly customer centric!
He carries many different hats: business man, customer service, technical advisor, etc.. ; so in the end, you get the full picture in 1 go!

I am also speaking with his Australian dealer - East Coast Kitesurfing - and Nigel is of the same caliber as Dimitri.

Again Dimitri, thanks for the chat today and I hope you got on time to pick up your favorite son from school !

Cheers, Fred

Tuesday, November 5, 2013

Review from a West Aussie on the Renegade 4G

Epic Renegade 4g 9m review 

Rider: 78kg, advanced 
Style: Freeriding, Surf, Freestyle 
Weather: 18-25 knots 
Build Quality: 9/10 
Satisfaction: 9/10 
Disclosure: Just another hoon at the beach who pays Full retail. 
I did a demo on the 4g 9m Renegade last week, that Nigel from EastCoastKitesurfing was kind enough to organise for me. 

The Bag: Big enough to carry & strap all your gear to if need be - good to note also that after you've rolled your kite up, you just fold it in half once and it fits nicely in the bag, should save a bit of wear & tear in the long run rather than being forced in & scrunched up.. 

The Bar: I used the old bar - have pictured the new one below that has a new Chicken Loop and an extra 15cm throw on it, which effectively increases your top end windrange.. to change from 55-45cm, just undo the Larks head on the outside (in picture) and put it on the inside 

The Build: Its solid built with the scuff padding in all the right places, the 3 struts are very skinny but work a treat. 

The Graphics: Very eye catching designs and colour schemes - one of the best looking kites on the market style wise. 

Kite Option settings: Freeride & wave The conditions were 18-25 kots, waves one side, glass flat the other - the kite was set to 'freeride'. From launch on the beach you definately notice how stable the kite is and from a stand still just pull the bar in & up you go. The kite definitely has power on tap. The delivery is deceivingly smooth as power can be incrimental from fingertip pressure, allowing a little in aerial transitions or a lot aggressive fishpole style. The bar pressure is about medium and you always know where it is and also enough to pull yourself round out of a trick if required. Unhooking you'll need a little trim as usual for an allrounder. The steering is very smooth in characteristic (but not as in slow) with very balanced power all the way through, making high speed downloop carving turns at lot fun on the face or flatwater. If you want it to pivot turn - it'll do so without any sideways slide that sometimes washes out redirection in kites sometimes. When trimmed a little from max power, its cruises down the line nicely without losing any bar input - the wave setting it would have been more fun again... unfortunately the winter wind disappears as fast as it arrives and didnt get the chance. 

Jumping ability - well heres a surprise where the game changes dramatically to say the least ! Go fast and slash that edge hard, redirecting and it will jump very high (remember it could lift me off the beach from just pulling the bar in) and its one of the easiest well behaved looping kites I've tried yet- keeping even powered and giving you that confidence to throw one anywhere, instead of the 'oh fark its stalled' just before the beating ! The float is average though will put you down soft enough if send it over the window with good timing. 

Relaunch - before you can 'pronounce it' its waiting for you, great when those sets are thundering towards you :) You wouldnt believe how hard I tried to get it to Err crash at the back of the window (sorry ) I wish I had one while I was learning 

Overall - a great allrounder for beginner to advanced if you just want to have fun without technical riding...

Comments from users on Kiteforum

jpkiter Says:

yep...I definitely agree that Dimitri + the EPIC team are awesome with customers...Heck, i just finished emailing him + Kristy about a sweatshirt ... I don"t think a day has even gone by + it's already at my door ....Yayhhhh !~~hot new EPIC hoodie to wear for the cooler Fall weather .... :thumb:

Thank u D ..+ K :D


windsuks Says:

I've said it many times before both on this forum and on the beach, we have had and keep having amazing service as a supplier of Epic from all at the HQ ...time after time!

We get reply's to our emails almost immediately, stock arrives within days, usually three(trans atlantic with FedEx)
Any problems, of which there have been very very few are dealt with immediately,i.e. not waiting for months like we came to accept from the big brands.

Top job guys!


EastCC Says:

I agree Windsuks, they make it really easy for their dealers , leading by example with awesome service.

All my emails & questions to Dimitri & Helen are answered really quickly, not sure if Dimitri actually sleeps at all....

Kristy does a great job too, orders always shipped that day.

Thanks team
:thumb:






Sunday, November 3, 2013

BiteMe likes the service

Yeah, I got to give it to them for Customer Service. Had a two year old bar break in a way it shouldn't have. Contacted Dimitri and he said they had seen that on a few other bars. He sent the parts right out and made it right. Respect.

Lecdanial comments on service

I am using Epic kites since the beginning. And, since the beginning, i have an awsome service. Dimitri answers my mails almost within an hour afer receiving.

This week,i sent him 2 bars to fit them with his new 4G chicken loop and it is already ready.And in addition, he sent me a video of what he did!!!

So, even if his kites weren't the best ones i got till now, i would continue with Epic for that fantastic customer service and his friendly approach..

Great work Dimitri.