More Infinity Praise

It was a pleasure to meet you in Paros this summer. Unfortunately my vacation is over and I'm back in the cold and low windy Switzerland. I was impressed flying the infinity and riding the oxygen.

I spoke to my friends about this experience and they thought I'm kitting them. But after watching you on youtube riding in 7-8KN they where impressed to. We all have already a 17m kite and a lightwind board but now we all want to own the infinity and the oxygen!

I would like to ask you for your best deal if we order 3 packages (Infinity+bar and oxygen).

Notice that we have to sell our almost new stuff that we bough this February.

I hope to hear from you soon.

Best regards
Stelios

New Bar

Just rec'd the bar; really impressed with the quality of the bar. We ride both F1 and Cabrinha and this bar is way superior!
Thanks

New Kite

Hi dimitri,
I have received the kite a few days ago, it looks great, really quick shipping, and excellent service. I must say, evan though I had a million and one questions to ask you before the transaction, you always had an answer for me, and very quickly as well.

Your service is top notch, keep up the great work, don't let the haters tell you otherwise! This is definitally not the last time i will buy from epic, i can assure you i wont be as hard of a customer next time.Can't wait to try the kite.


Cheers,

first session with new kite

Finally last saturday i have my first session with my new kite, and it was an amaizing ride!! Very powerfull kite, and it pulls like a beast, when i started to jump i realize what an excelent choice you help me made!!!

Everyone at the beach likes the design and colors (epic is not a known brand here, and we are a little tired of the North's extrange colors and girly design and Cabrinha'a bured designs; Jajaja), they even were surprised with the backpack!

I'm really happy with my kite and think i'm gonna stick with epic forever, thanks a million for your assitance, you can be sure that you have one more 10,000 % satisfied customer, (and a beginner but enthusiastic sales agent, jajaja).

Vincents Oxygen and Droid

Hi Dimitri,

I bought the Epic Oxygen about a month ago and I was so pleased with its lightwind and handling capabilities that I had to get a Droid to replace a 2004 F-one SK8.  I was still a bit frightened when jumping and speeding because of lack of control that I thought were because of my lack of experience.  Well, after 15 minutes on the Droid, I was landing jumps at full speed knowing that I could control it easily, it pops like crazy and landing is smooth and predictable.  It was the first time I could edge to the point of touching the water with my shoulders.  Going trough the chop, upwind was effortless and I dramatically improved my slide and carve turns.

Those are too many improvement in one session to be because I just became a better rider...  I guess the board does have something to do about that.


We now have to put stickers and name on our boards because there are Oxygen and Droid everywhere on the beach ...
Thank you for your great product!

Vincent

New Oxygen for Vincent

I had been riding for a year and a half with a Cabrihna Prodigy and it has been a good progression board, but on my first tack, I could feel the difference. The Oxygen is smooth, there is no vibration, the straps are amazingly confortable! The wind was between 10 and 20 knots and the ride was always easy, the board really feels like a smaller board!
I bought my board at Wax Design!

Vincent Ouellette

From Lee

I know this is an unusual post, but I wanted to acknowledge an outstanding customer experience from a kite manufacturer.

 Over the winter I purchased a 7m Epic Renegade from John at Windbone Kiteboarding. For several months I did not get a chance to use it and then in late March I took it on vacation to Cabarete. The first day we used the kite we had a problem with the kite that required a part and service. We were of course disappointed. We knew not much could be done while out of the country, but decided to email the dealer about the problem.

Within 10 minutes John had contacted Epic Kiteboarding and Dimitri was actively involved. He reassured us that the kite would be serviced or replaced promptly and made us feel really good. It felt great to have a company respond so swiftly and show such a passion for service. Dimitri even offered to send us a kite to Cabarete. Fortunately we had a few kites on us so it really was not necessary, but an incredibly generous offer anyway.

When we returned we sent the kite to Dimitri. He serviced and tested it. Sent it back with some bonus parts and even provided us with a personalized video to show the everything was functioning well.

Both Windbone Kiteboarding and Epic Kiteboarding both proved to have really impressive customer service. I think both companies are led by people who have true passion for what they do and it clearly shows.

Since then I have actually gotten to ride the kite and I have to say it is incredible. No bar pressure, absorbs gusts like a champ and turns on a dime.

I would definitely encourage anyone looking into new kites and wants to support a company that truly cares about its customers to check out Epic.

Lee